Returns, Exchanges, Refund Policy
Returns & Exchanges & Refund Policy
***ANY RETURNS DUE TO CUSTOMERS FAULT, YOU WILL BE RESPONSIBLE FOR SHIPPNG COST.***
This Returns and Exchanges Policy applies to all purchases made through the any other website or application that directs you to this Returns and Exchanges Policy.
**Upon the receipt of your items, you have 10 BUSINESS DAYS to request for returns/exchanges.
**All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached.
**We WILL NOT authorize returns/exchanges after 10 business days of your purchase.
**Shipping fees are non-refundable.
1. To file a claim, please email: email@example.com
Please include the following in the subject line: Company Name and Invoice Number.
2. We will review your claim and send you a return form.
3. Once you receive your return form, please mail back all your returnable items to the following address:
Jade by Jane
2404 S Grand Ave
Los Angeles, CA 90007
*** Please note you will be responsible for the return shipping cost.
Refunds will be issued in the original form of payment. Please allow 7 - 14 business days from the return ship date for your account to be credited and 1- 2 billing cycles for the credit to appear on your statement.